Privacy Policy

The policy: This privacy policy notice is for this website; www.clarebridalstudio.co.uk and served by Clare Bridal Studio, 2-3 Guildhall Street, Bury St Edmunds, IP33 1PR, and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

"I", "our", "us", or "we" refer to the business, Clare Bridal Studio.
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a users computer or device.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are exempt from registration in the ICO Data Protection Register because all data collected is for core business purposes.
We will continue to process your information under the lawful basis of consent until you withdraw consent or it is determined your consent no longer exists.
We will continue to process your information under the lawful basis of contract until the contract between us ends or is terminated under any contract terms.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Site analytics

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This information may also include details about your use of this website, including:

Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Internet cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Online form submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. The information comes through to us via email where we may store and process your information until it is determined that the information is no longer relevant or if you contact us to withdraw your consent to us storing and processing your information.

Scheduling appointments

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

Name
Email address
Phone number
Wedding date
Details relating to your appointment (for example, who referred you)

We share this information with Acuity Scheduling, our scheduling service provider, so that they can provide online booking services to us.

Card payment details may also be collected when booking an appointment. This information is then stored and processed with our online payment provider, Stripe, until it is determined that the information is no longer relevant, or if you contact us to withdraw your consent to us storing and processing your information. Information on Stripe’s privacy policy can be found here.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Email marketing messages & subscription

We do not send out marketing emails and do not offer any subscription services. Email addresses may be collected by your consent when booking an appointment and we will only contact you with regards to your appointment or purchase orders.