Terms & Conditions
The following Terms and Conditions are applicable to all appointments for which a booking fee must be paid
All Bridal appointments at Clare Bridal Studio incur a £20 booking fee, payable at the time of booking. Payments can be made by:
Secure card payment online or in-store (we accept Visa and Mastercard)
Cash in person
The booking fee will be fully refunded to the original payment method when you arrive for your appointment. Please note your appointment will be deemed ‘Cancelled’ if you fail to arrive within 20 minutes of your scheduled appointment start time, and your booking fee will not be refunded to you.
Rescheduling and Cancellations
We understand things can change and you made need to reschedule or cancel your appointment. We kindly ask that you provide at least 48 hours notice (via email or in person) of any amendments to your appointment. In such instance we shall:
Transfer your booking fee to a new appointment date/time or;
Refund your booking fee in full to the original payment method within 5-10 days
Cancellations made without 48 hours notice will not be refunded under any circumstances.
In some cases we may be able to reschedule your appointment and transfer your booking fee to a new date/time without the required 48 hours notice. If this is not possible, your appointment will be cancelled and you will lose your booking fee.